Board of Advisors
Nick was born in Vietnam and immigrated to the US at an early age. With very humble beginnings, Nick was introduced to diversity early on and learned to appreciate people as unique individuals – their desires, needs, perspectives and expectations. The difference of individuals is what makes all people very similar.
A pull towards science and math, Nick pursued his undergraduate studies at the University of California, Irvine and the University of Arizona. At UofA, he received a Bachelor of Science degree in Biology and a triple minor in Math, Chemistry and Physics. Post-graduation, he stayed at UofA to oversee a research laboratory in the Cognitive Sciences Department, specifically interested in cerebral assymmetries involved in spatial navigation. Here, Nick put his skills to use in experimental design, developement of protocols & controls and data analysis. Hypothesize, test, iterate.
In 2002, Nick moved to San Francisco, California to start his career in technology. He contracted with Venture Frogs Incubator, an early VC investor in Zappos.com and other startups. Soon thereafter, Nick joined Zappos (now a wholely-ownded subsidiary of Amazon.com) as a full-time employee to help build Zappos.com’s IT department from the ground up. Here, he learned the significance of customer service and it’s impact on the end-user. Today, Nick continues to serve as Zappos.com’s lead of Shared IT Services. He’s responsible for enterprise-level technical and innovative solutions that give end-users a competitive advantage. Over the past 15 years, Nick has overseen teams in remote locations, both domestic and international. He has had the privilege working to improve efficiency, reliability and scalability of corporate applications and IT services for Zappos. He’s been able to utilize his talents to identify improvement opportunities, build proposals, design and implement new solutions and technologies. Here, at Zappos, Nick learned that success is rarely attributed to a single individual, but rather the collaboration and work of many. He has had the honor to work with and develop employees into exceptional value-added SMEs who’ve gone on to fields that include: Information Security, Systems Administration, software developement and management.
Nick has resided in the Las Vegas Valley since 2004. He and his wife share a love for global travel. Experiencing different cultures, histories and traditions keeps life interesting.